Terms and Conditions

Welcome to our online platform dedicated to handmade cosmetics. Please read these Terms and Conditions carefully before using our service. By accessing or using this site, you agree to comply with and be bound by the following terms.

1. Use of Our Site

Our site provides an online shop for handmade cosmetic products showcased with high-quality images. You agree to use the service only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use.

2. Product Information

We strive to display accurate and up-to-date product information, including 10 large-size pictures for each cosmetic item. However, actual product appearance may vary slightly due to screen displays or natural ingredient variations.

3. Orders and Payments

By placing an order, you agree to provide current, complete, and accurate purchase and account information. Payments must be made through the methods offered on the site. We reserve the right to refuse or cancel orders at our discretion.

4. Shipping and Delivery

Our products are shipped from our city centre Sydney location. Delivery times may vary depending on your location and availability. We are not liable for delays caused by carriers or external circumstances.

5. Returns and Refunds

Please inspect your order upon receipt. Returns or exchanges are accepted within 14 days for defective or incorrect items only, accompanied by proof of purchase. Contact our customer service for assistance.

6. Intellectual Property

All content, images, product designs, and materials displayed on this online platform are the property of our company and protected by intellectual property laws. Unauthorized use or reproduction is prohibited.

7. Limitation of Liability

Our site and products are provided “as is” without warranties of any kind. We shall not be liable for any damages arising from the use or inability to use our service or products.

8. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

9. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Continued use of this service after changes signifies your acceptance of the updated terms.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of New South Wales, Australia. Any disputes shall be subject to the exclusive jurisdiction of courts in Sydney.

Thank you for choosing our handmade cosmetics online shop. We appreciate your trust and support.